Customer support shouldn’t drain your team or budget. That’s why we built MindX Service AI your 24/7 intelligent service agent that understands intent, executes real actions, and scales with your growth.
No credit card. No risk. Just see the future of customer service in action.
Customers expect instant, personalized answers. Teams are buried under repetitive questions, and traditional chatbots often frustrate more than they help. Scaling human-only teams is expensive and slow, leading to lost trust and money.
MindX Service AI is a scalable solution for modern customer support. Its is powered by Nexa AI . Nexa AI Agent handles common inquiries with 90% accuracy, while complex cases are routed to the right team.Nexa AI Copilot boosts agent productivity by 20%, reducing workload and response time. Nexa AI Insights anticipates issues, and provides predictive insights to optimize support operations.
mindx Service AI is the leading AI agent for customer support platform recognized by G2 for ROI and customer satisfaction. Our AI Agents don’t just automate, they deliver. Want to see for yourself? Try a proof of concept.
From survival mode to scalable success
It’s a new model of customer service one where speed, empathy, and scale aren’t trade-offs, but standard
Scale your support effortlessly with AI-first tools. Gain real-time insights, full customer context, and streamlined workflows. Lead smarter while reducing stress and boosting team performance.
Give your customers fast, human-like support across chat, email, and phone. With 24/7 AI assistance and seamless self-service, help is always just a click away. Deliver effortless experiences that turn frustration into satisfaction.
Boost your support team with 24/7 AI-powered assistance. Resolve issues faster with a unified inbox and real-time AI Copilot. Eliminate repetitive tasks and empower agents to perform at their best.
Our Agentic Autoflows understand intent, check business rules, and execute resolutions like refunds or account updates, handling 90% of issues instantly.
Nexa AI Copilot suggests context-aware responses and drafts workflows, helping agents work 20% faster and focus on high-value issues.
Handle 500 or 50,000 requests with consistent quality.Nexa AI Agent triages tickets and prioritizes urgent cases, boosting efficiency by 15%+
Beyond AI responses, our agentic Autoflows engine understands intent, applies your business rules, and executes complete resolutions delivering speed, accuracy, and effortless customer experiences.
MindX Service AI is ready to go from day one, learning from your historical data to build intelligent workflows and automatically generate knowledge content where gaps exist. It’s simple to deploy and constantly getting smarter.
Identify what needs attention, resolve repetitive issues automatically with Nexa AI Agent and triage support tickets with precision and empower human agents in real time with Nexa AI Copilot, while Nexa AI Insights equips CX leaders with actionable intelligenceso every customer interaction leads to success
Plug MindX Service AI into your existing support stack whether you use Zendesk, Freshdesk, Intercom, or your own custom setup. MindX Service AI integrates seamlessly without forcing you to switch tools.
MindX Service AI is a fully agentic AI platform designed to transform customer support. Powered by Nexa AI, it delivers instant, personalized resolutions across chat, email, and phone, handling 90% of Tier 1 queries with high accuracy. It scales effortlessly, boosts agent productivity, and provides predictive insights to optimize support operations.
MindX Service AI leverages a multi-agent system to understand customer intent, execute resolutions, and streamline workflows. Trained on your historical data, it uses Agentic Autoflows to resolve issues like refunds or account updates instantly. It integrates with your existing support stack (e.g., Zendesk, Freshdesk) and routes complex cases to human agents while providing real-time AI Copilot assistance.
MindX Service AI reduces ticket closure times by automating 90% of Tier 1 queries, prioritizing urgent cases, and providing agents with real-time AI Copilot support. This results in faster resolutions, higher resolution rates, and a 15%+ boost in operational efficiency, ensuring customers receive quick, accurate support.
MindX Service AI supports multiple channels, including chat, email,social media like whatsapp,facebook, instagram , X(Twitter) and phone, delivering fast, human-like responses 24/7. This ensures seamless customer experiences across all touchpoints, with self-service options always available.
Yes, MindX Service AI intelligently triages support tickets, resolving repetitive issues automatically and escalating complex cases to the appropriate human agents. It ensures seamless handoffs with full context, enabling agents to focus on high-value tasks.
MindX Service AI is ideal for businesses of all sizes, from startups to enterprises, across industries like e-commerce, SaaS, healthcare, finance, and more. Its scalability and integration capabilities make it perfect for any organization looking to enhance customer support efficiency and satisfaction.
MindX Service AI, powered by Nexa AI, achieves 90% accuracy in handling common customer inquiries. Its Agentic Autoflows understand intent and apply business rules to deliver precise, context-aware resolutions.
Yes, MindX Service AI continuously learns from your historical data, automatically generating knowledge content and refining workflows. It adapts to your business needs, improving accuracy and efficiency over time.
See how MindX Service AI can automate repetitive tasks, boost agent productivity, and deliver 24/7 customer support.
